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We are an Internet based travel service
established to develop on-line direct accommodation rentings of private properties located on
some main European Cities. This dedicated service generate the possibility to offer the user of affordable rates related to the quality
of the service provided. Many Clients have used in the past
our services and testimonials are stated on our guestbook, posted on this web site. Further, a forum, managed by Clients, is available on these pages where you can post too.
We propose only the best, according to the price range of your choice. We are owners and managers of some of the apartments we represent and the others we have selected according the caracteristics and the quality together with a fair market price. All flats are clearly listed on our websites, no hidden details and no hidden expenses.
After you have selected the flat more comfortable to your requirements and price, please ask the availability through the online form, detailing as much as possible your needs. Once we received your enquire, we will confirm you the availability of your preferred flat or in case it is already booked, you will be informed of other similar flats availability. Should you interested to book, please confirm it by our online Reserve Form. To proceed, you will receive a Booking Confirmation reporting dates of your stay, name of apartment and confirmed rate. Then you will be required to make a deposit by bank remittance or cheque. When we have this, you will be confirmed of all your arrangements and the money cashed.
Yes, a voucher will be sent by e-mail reporting all data agreement and the deposit cashed. Copy of this voucher will be sent by mail as a letter of confirmation from the Euroflats.
Not for all destinations and properties the check-in is carried out in the same manner. Together with your voucher we are sending the arrival instructions sheet, containing advices as to reach the flat from the Airport or the Railway Station or by car, the check-in time and how to meet owners. Most buildings have 24-hour security that can check you in when you arrive after business hours. At some properties there is a staff who will greet you or leave keys for you. It is vitally important for you to send us all your arrival details, using our online form so we can instruct the staff. This is the only way to guarantee that arrangements will be made on your behalf.
This is possible but it is not the way we prefer to act. To protect our Customer and perseguendo the clearness in dealing of what we offer, we ask to exchange all relevant correspondence by e-mail or by telefax. This to avoid misunderstandings of dates and other details. We are however at your full disposal on the phone, for any question you might have on the properties.
We will endeavor to facilitate a change on your behalf. If there is availability at the property we will be delighted to change your dates or accommodation. However, there will be a Euro 50 charge for each alteration made to the reservation. You may also cancel your reservation. There is a Euro 75 cancellation fee. Please read Terms and Conditions—deposit return policies are different at each property and are reported on our booking confirmation.
We only charges you for the Rental Fare. Our fares are all-inclusive apart from a change of reservation or a cancellation fee (see Terms and Conditions).
Unless otherwise indicated, the initial deposit to us will be charged to you in Euro currency. Payment may be made either by cashier cheque or by Bank remittance. We apologize but for the moment we are not in position to accept any credit card payment.
Not for all destinations and properties the payment is carried out in the same manner. This will be confirmed you in our booking confirmation e-mail, prior to send your booking deposit. The balance is usually settled by cash, cashier cheque in Euro or charged on your card as being payable in the currency of the country which you are visiting.
Certainly, we will make every effort to ensure that you have all you need in the apartment. We can assist you and arrange mobtel, cots, air conditioning units, etc. Please don't hesitate to contact us, we will be happy to assist.
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